Privacy Policy
Micro to Nano Solutions Inc. maintains structured privacy governance practices in compliance with Québec Law 25, including designated oversight, confidentiality incident monitoring, and formal Privacy Impact Assessments for cross-border data processing.
1. Introduction
Micro to Nano Solutions Inc. (“Micro to Nano Solutions”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of all personal and proprietary information entrusted to us.
As a provider of advanced micro- and nano-fabrication services, technical consulting, and device development solutions, we recognize that confidentiality and data protection are fundamental to our clients’ trust and to the integrity of innovation-driven collaborations.
This Privacy Policy describes how we collect, use, disclose, and safeguard information through our website and during our business activities.
We comply with applicable Canadian federal and Québec privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Québec’s Act respecting the protection of personal information in the private sector (Law 25).
2. Scope of This Policy
This Policy applies to:
- Visitors to our website
- Clients and prospective clients
- Research collaborators and partners
- Suppliers and service providers
- Individuals who contact us through digital or physical channels
This Policy applies only to information collected by Micro to Nano Solutions and not to third-party websites linked from our website.
3. Information We Collect
a. Personal Information
We may collect the following personal information:
- Name
- Professional title
- Company or institutional affiliation
- Email address
- Telephone number
- Mailing address
- Billing information
- Communications and correspondence
We collect ONLY the information necessary to provide services or respond to inquiries.
b. Technical Information (Website)
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of access
- Referral source
This information is used for website security, performance monitoring, and analytics.
c. Confidential Technical Information
In the course of our professional services, clients may share:
- Proprietary process flows
- Device designs
- Technical drawings
- Research data
- Intellectual property
- Pre-publication research
- Commercially sensitive information
Such information is treated under strict confidentiality protocols and, where applicable, formal Non-Disclosure Agreements (NDAs).
4. Purpose of Collection
We collect and use information strictly for legitimate business purposes, including:
- Responding to inquiries
- Evaluating project feasibility
- Delivering fabrication and consulting services
- Managing contractual relationships
- Issuing invoices and processing payments
- Improving website performance
- Meeting legal and regulatory obligations
We do NOT sell, trade, or rent personal information to third parties.
5. Confidentiality and Intellectual Property Protection
Micro to Nano Solutions operates within a high-technology and innovation-sensitive environment. We maintain rigorous standards to safeguard confidential and proprietary information, including:
- Access controls limiting data access to authorized personnel only
- Secure digital storage systems
- Encrypted communications where appropriate
- Physical safeguards for laboratory and documentation access
- Internal confidentiality protocols
- Execution of Non-Disclosure Agreements (NDAs) prior to project initiation where required
All proprietary technical information remains the property of the client unless otherwise defined in a written agreement.
6. Consent
By providing personal information to us, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.
Where required by law, we obtain explicit consent.
You may withdraw your consent at any time, subject to legal or contractual restrictions.
7. Disclosure of Information
We may disclose personal information only in the following circumstances:
- To service providers supporting business operations (e.g., accounting, hosting services), under confidentiality obligations
- When required by law, court order, or regulatory authority
- To protect legal rights or prevent fraud
We do not disclose confidential technical or proprietary client information without explicit authorization.
8. Data Security
We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including:
- Secure hosting environments
- Password-protected systems
- Restricted internal access
- Regular system monitoring
- Secure document management practices
While no method of transmission over the internet is completely secure, we apply commercially reasonable measures consistent with industry standards.
9. Data Retention
We retain personal information only as long as necessary to:
- Fulfill contractual obligations
- Meet legal or regulatory requirements
- Resolve disputes
- Maintain business records
When no longer required, information is securely destroyed or anonymized.
10. International Data Transfers
If information is stored or processed outside Québec or Canada (for example, through cloud service providers), we ensure appropriate contractual and security safeguards are in place in accordance with applicable law.
11. Your Rights (Québec & Canada)
Subject to applicable laws, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Withdraw consent
- Request deletion where legally permissible
- File a complaint with the appropriate privacy authority
Requests must be submitted in writing.
12. Cookies and Analytics
Our website may use cookies or analytics tools to enhance user experience and analyze website traffic.
You may disable cookies in your browser settings; however, some website features may not function properly.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
14. Policy Updates
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. The updated version will be posted on our website with a revised effective date.
15. Contact Information
For privacy-related inquiries, requests, or concerns, please contact:
Privacy Officer
Micro to Nano Solutions Inc.
info@m2nsolutions.ca